Refund policy

Last updated: November 11, 2026

REFUNDS & SERVICE CONCERNS

Luxe by Chareese provides in-person hairstyling services. Physical-product returns and exchanges do not apply.

DEPOSITS

A $25 nonrefundable deposit is required to secure your appointment. The remaining balance is due in cash at your appointment.

EARLY OR FULL PAYMENTS

Full payment before your appointment is not required. Before sending more than the required deposit, contact your stylist to confirm the cancellation, rescheduling, and refund arrangements for that payment.

SERVICE CONCERNS & ADJUSTMENTS

Please communicate any concerns before leaving your appointment so your stylist has an opportunity to address them. Refunds and complimentary redos are not automatically offered. Concerns will be reviewed individually.

CANCELLATIONS & RESCHEDULING

Contact your stylist as soon as possible if you need to cancel or reschedule. Confirm whether your deposit can transfer before making a new booking.

CONTACT

For payment questions or service concerns, email jchareese1008@yahoo.com.

This policy does not limit any rights available under applicable law.